Plumbdog Plumbing & Gas Cancellation Policy…
Plumbdog Plumbing & Gas have a strict 24 hour cancellation policy. This cancellation policy ensures that we schedule the correct amount of time for each technician so that they arrive promptly to each and every job.
If you book an appointment with less than 24 hours notice then you immediately fall within this cancellation policy.
A minimum of 24 hours notice is required to cancel or change confirmed appointments or on-site quotations.
Standard Hours cancellations incur a $99 inc GST fee.
After Hours bookings are confirmed upon receipt of a non-refundable payment.
Deposits paid towards quoted works including over the phone hot water system or straight-swap scenarios are non-refundable due to the required scheduling of tradesmen, contractors including electricians and the ordering of materials and parts.
We understand that things happen…If you do need to reschedule your appointment we will do our best to accommodate you at no extra cost.