“There is no second chance at a first impression.”
We believe that one group of plumbers can transform an industry.
We LOVE plumbing! Through leading by example, we are raising the standards of plumbing and gas services across Australia. Our staff training and supervision is second to none.
Our competitors are met with integrity and respect.
We earn the respect of our competitors through our specialist work and as manufacturer’s warranty agents. We protect the confidentiality of clients and never discuss findings with third parties such as tenants.
We are not united by our workplace or uniform.
We are one team because we share one vision.
We believe that a client’s time and money is precious and not ours to waste.
In doing our job well, we prove that we genuinely care about the health and happiness of every client, resulting in cost-effective repeat clients who also refer us to friends and family.
We believe that the pursuit of profit is not a reason to be in business.
Nor is profit a worthwhile indicator of success. We will be judged by the calibre of our work and our bottom line will be but one indicator of the standards we uphold.
We turn good intentions into market-leading action by continually investing in our equipment, technology and ourselves.
From fully equipped service vehicles to paperless technology and staff training, we are purposefully well placed to exceed expectations and continue to expand our team – the sky’s the limit!
We believe the little things make a big difference.
Our attention to detail is the difference between a ‘job done’ and a ‘job well done.’